Privacy Policy

Effective Date: 1 Oct 2025

Villa Cañada Estates HOA is committed to protecting the privacy of our members, visitors, and users of our website villacanadaestates.org.  This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or interact with our services. By using the Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

 

a. Personal Information

• Contact Information: Name, email address, phone number, mailing address, or other details provided when you register, submit forms, or contact us.

• Account Information: Username, password, and other credentials used to access restricted areas of the Website.

• Communications: Information you provide when contacting us via email, forms, or other communication channels.
   

b. Non-Personal Information

• Usage Data: Information about how you interact with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.

• Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.

 

2. How We Use Your Information

We use the information we collect to:

• Manage and administer HOA services, including membership accounts and community events.

• Communicate with you about HOA updates, meetings, or other relevant information.

• Improve and personalize your experience on the Website.

• Respond to inquiries, complaints, or requests.

• Analyze Website usage to enhance functionality and security.

• Comply with legal obligations or enforce our policies.
   

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

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• Service Providers: With trusted third-party vendors (e.g., payment processors, IT providers, or communication platforms) who assist in operating the Website or providing HOA services, under strict confidentiality agreements.

• Legal Requirements: When required by law, such as in response to a subpoena, court order, or other legal process.

• HOA Operations: With other HOA members or board members, where necessary for community management (e.g., sharing contact information in a member directory, if applicable, with your consent).

• Business Transfers: In the event of a merger, acquisition, or sale of HOA assets, your information may be transferred as part of the transaction.
   

4. Your Choices and Rights​

You have the following rights regarding your personal information:

Access and Update: You may access or update your personal information by logging into your account or contacting us.

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• Opt-Out: You may opt out of receiving non-essential communications (e.g., newsletters) by following the unsubscribe instructions in those communications or contacting us.

• Cookies: You can disable cookies through your browser settings, though this may affect Website functionality.

• Data Requests: Depending on your jurisdiction, you may have the right to request access, correction, deletion, or restriction of your personal data. Contact us to exercise these rights.

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5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

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7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised effective date.

 

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Villa Cañada Estates HOA

vceboard@gmail.com